Commissioner Bieńkowska and Vice President Andrus Ansip receive the CEOs of postal operators - Main contents

On 16 April, Commissioner Bieńkowska and Vice President Andrus Ansip received the CEOs of the postal operators from 21 Member States. At the meeting, they discussed progress on the so-called industry initiative - a package of measures proposed by national postal operators to improve interoperability and quality of cross-border parcel delivery (e.g. by improving customer service for cross-border products, allowing for more flexible delivery options and setting up track & trace system).

It was also an opportunity to remind the postal operators of the still existing issues of high prices of cross-border parcel delivery service. Affordable parcel delivery services are key, especially for SMEs who want to sell cross-border and for consumers who wish to benefit from a strong e-commerce activity in the Single Market.

Facilitating cross-border e-commerce will be one of the aims of the forthcoming Digital Single Market strategy and it is a priority for this Commission. Postal operators deliver a crucial service to millions of businesses and households each day and employ a large number of people. This is why the meeting comes at a very good time as it provides an opportunity to take stock of what has been already achieved and what still needs to be done.