In case you’re not on Twitter

Met dank overgenomen van N. (Neelie) Kroes i, gepubliceerd op maandag 29 april 2013.

A tweet I sent this morning has proven surprisingly popular, at least I was not expecting it. And you might want to see it.

To me the point is: mobile operators need to respond to what customers want, wants that may change quickly.

What is for certain is customers don’t want to be overcharged for SMS and if they are, they’re happy to get what they need elsewhere.

And millions clearly like chat apps, so they should be able to get access to them.